This release brings three new features to the Service Providers Mobile App:
future bookings
, so your providers can plan ahead;
job history
, so they can track their past jobs and earnings; and
customer phone
, so they can call customers directly when needed. It also includes a few improvements and stability fixes.
Future bookings ๐Ÿ—“๏ธ
Providers can now see all their upcoming jobs, including future recurring visits.
At the top of the
My Jobs
tab, providers will find a new date range selector. They can choose quick options like
Today
,
This Week
,
Next Week
,
This Month
or
Next 30 Days
, or pick a custom date range.
image
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Within the selected range, they can also search for a booking by customer name or address.
The same date range selector is also available in the
Open Jobs
tab, which shows booking invitations and available jobs for providers with this feature enabled.
Earnings and reports ๐Ÿ’ฐ
  • Job History:
    A new view of past jobs with an earnings chart, totals, tracked time, and tips split per provider.
  • Job History Report:
    Providers can export their job history for any date range and it's sent straight to their email.
image
Customer phone ๐Ÿ“ž
You can now let your Service Providers see the customer's phone number and call them directly from the app. This makes it easier to sort out last-minute details, like arrival times or exactly where the property is.
Once it's enabled, providers will see a phone icon next to the address and map. They just tap it to call the customer. The phone number only shows up on jobs assigned to them.
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It's off by default, so head to
Settings > Portals > Service Provider Portal
and switch on
Customer phone
.
Other improvements โ„น๏ธ
  • Copy notes: Long press any note to copy it.
  • Dates in your language: Dates now follow the app's language.
Stability fixes ๐Ÿ› ๏ธ
  • Android sessions no longer log out unexpectedly.
  • Opening the app from a notification no longer freezes it.
  • Screens that can't load now show a message saying so, instead of staying blank.
โš ๏ธ Service Providers Mobile App
Ask your Service Providers to update to the latest version of the app, otherwise they won't see these changes.